/*
 * Support (§19.8, §23 richting B "Atelier"): contactpagina, dashboardsectie "Hulp" en beheer (wachtrij, detail).
 * Enkel tokens uit base.css. Gsm eerst; tikdoelen ≥ 44 px.
 */

/* ---------- Contactpagina ---------- */
.sp-container {
	max-width: calc(1080px + 2 * var(--gutter));
}

.sp-hero {
	padding: 28px 0 8px;
}

@media (min-width: 900px) {
	.sp-hero {
		padding: 64px 0 20px;
	}
}

.sp-eyebrow {
	margin: 0 0 10px;
	color: var(--sand-text);
}

.sp-title {
	margin: 0 0 14px;
	max-width: 18ch;
}

.sp-lead {
	margin: 0;
	max-width: 640px;
}

.sp-layout {
	display: grid;
	gap: 24px;
	padding-top: 16px;
	padding-bottom: 64px;
}

@media (min-width: 900px) {
	.sp-layout {
		grid-template-columns: minmax(0, 1fr) 340px;
		gap: 40px;
		align-items: start;
	}

	.sp-aside {
		position: sticky;
		top: 24px;
	}
}

.sp-card {
	padding: 24px;
}

@media (max-width: 560px) {
	.sp-card {
		padding: 18px;
	}
}

.sp-who {
	margin: 0 0 18px;
}

.sp-who a {
	color: inherit;
	font-weight: 700;
}

.sp-form__row {
	display: grid;
	gap: 16px;
}

@media (min-width: 640px) {
	.sp-form__row {
		grid-template-columns: 1fr 1fr;
	}
}

.sp-form {
	display: grid;
	gap: 20px;
}

.sp-form.stack > * + * {
	margin-top: 0;
}

.sp-form .field {
	margin: 0;
}

.sp-form__message {
	min-height: 168px;
	resize: vertical;
}

.sp-form__files {
	padding: 8px;
	min-height: 54px;
	height: auto;
	font-size: 15px;
	color: var(--muted);
}

.sp-form__files::file-selector-button {
	min-height: 38px;
	margin-right: 12px;
	padding: 0 16px;
	border: 1px solid var(--accent-strong);
	border-radius: var(--radius-pill);
	background: var(--surface);
	color: var(--accent-strong);
	font: 600 15px var(--font);
	cursor: pointer;
}

.sp-form__actions {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	gap: 12px 20px;
}

@media (max-width: 560px) {
	.sp-form__submit {
		width: 100%;
	}
}

.sp-hp {
	position: absolute;
	left: -10000px;
	width: 1px;
	height: 1px;
	overflow: hidden;
}

.sp-sent {
	text-align: center;
	padding: 28px 20px;
	border: 0;
	background: var(--ok-soft);
}

.sp-sent:focus {
	outline: 3px solid var(--accent-ring);
	outline-offset: 2px;
}

.sp-sent__icon {
	display: inline-grid;
	place-items: center;
	width: 56px;
	height: 56px;
	border-radius: 50%;
	background: var(--ok);
	color: var(--surface);
	margin-bottom: 12px;
}

.sp-sent__icon .icon {
	width: 28px;
	height: 28px;
}

.sp-sent__title {
	margin: 0 0 10px;
	font-size: 24px;
}

.sp-sent p {
	margin: 0 0 10px;
}

.sp-sent .cluster {
	justify-content: center;
	margin-top: 16px;
}

.sp-info {
	padding: 22px;
}

.sp-info__title {
	font-size: 18px;
	margin: 0 0 12px;
}

.sp-info__list {
	list-style: none;
	margin: 0;
	padding: 0;
	display: grid;
	gap: 14px;
	font-size: 15px;
}

.sp-info__list li {
	display: flex;
	gap: 12px;
	align-items: flex-start;
}

.sp-info__list .icon {
	flex: none;
	width: 20px;
	height: 20px;
	color: var(--accent);
	margin-top: 2px;
}

.sp-info__list a {
	color: var(--accent);
	font-weight: 600;
	overflow-wrap: anywhere;
}

.sp-links {
	margin-top: 16px;
	display: grid;
	gap: 8px;
}

.sp-links__item {
	display: flex;
	align-items: center;
	justify-content: space-between;
	gap: 12px;
	min-height: 52px;
	padding: 0 16px;
	border-radius: var(--radius-md);
	background: var(--surface);
	border: 1px solid var(--line);
	color: var(--accent-strong);
	font-weight: 600;
	text-decoration: none;
}

.sp-links__item:hover,
.sp-links__item:focus-visible {
	border-color: var(--accent);
}

.sp-links__item .icon {
	width: 18px;
	height: 18px;
	flex: none;
}

/* ---------- Dashboardsectie ---------- */
.sp-new {
	padding: 20px;
}

.sp-new__title {
	font-size: 20px;
	margin: 0 0 6px;
}

.sp-new__summary {
	display: inline-flex;
	align-items: center;
	gap: 8px;
	list-style: none;
	margin-top: 8px;
}

.sp-new__summary::-webkit-details-marker {
	display: none;
}

.sp-new__toggle[open] > .sp-new__summary {
	display: none;
}

.sp-new__body {
	margin-top: 12px;
}

.sp-mine__title {
	font-size: 20px;
	margin: 0 0 12px;
}

.sp-empty {
	text-align: center;
	padding: 28px 16px;
	border: 1px dashed var(--line);
	border-radius: var(--radius-lg);
}

.sp-empty__icon .icon {
	width: 32px;
	height: 32px;
	color: var(--accent);
}

.sp-empty p {
	margin: 6px 0 0;
}

.sp-tickets {
	list-style: none;
	margin: 0;
	padding: 0;
	display: grid;
	gap: 12px;
}

.sp-ticket {
	padding: 0;
}

.sp-ticket__head {
	display: flex;
	align-items: center;
	gap: 12px;
	min-height: 64px;
	padding: 12px 16px;
	cursor: pointer;
	list-style: none;
	border-radius: var(--radius-lg);
}

.sp-ticket__head::-webkit-details-marker {
	display: none;
}

.sp-ticket__head:focus-visible {
	outline: 3px solid var(--accent-ring);
	outline-offset: 2px;
}

.sp-ticket__main {
	flex: 1;
	min-width: 0;
	display: grid;
	gap: 2px;
}

.sp-ticket__subject {
	font-weight: 700;
	color: var(--accent-strong);
	overflow-wrap: anywhere;
}

.sp-ticket__chev {
	width: 20px;
	height: 20px;
	flex: none;
	transition: transform var(--t-fast) var(--ease);
}

.sp-ticket[open] .sp-ticket__chev {
	transform: rotate(180deg);
}

.sp-thread {
	list-style: none;
	margin: 0;
	padding: 4px 16px 8px;
	display: grid;
	gap: 10px;
}

.sp-msg {
	padding: 12px 14px;
	border-radius: var(--radius-md);
	background: var(--ground);
	border: 1px solid var(--line);
	max-width: 92%;
}

.sp-msg--mine,
.sp-msg--them {
	justify-self: start;
}

.sp-msg--team,
.sp-msg--us {
	justify-self: end;
	background: var(--info-soft);
	border-color: transparent;
}

.sp-msg--note {
	justify-self: stretch;
	max-width: none;
	background: var(--surface-2);
	border-style: dashed;
	border-color: var(--sand);
}

.sp-msg__who {
	margin: 0 0 4px;
	color: var(--muted);
}

.sp-msg__tag {
	color: var(--sand-text);
	margin-right: 6px;
}

.sp-msg__body {
	white-space: pre-wrap;
	overflow-wrap: anywhere;
	font-size: 15px;
}

.sp-msg__att,
.sp-msg__files {
	margin: 8px 0 0;
}

.sp-msg__att .icon,
.sp-msg__files .icon {
	width: 16px;
	height: 16px;
	vertical-align: -3px;
	margin-right: 4px;
}

.sp-msg__files {
	list-style: none;
	padding: 0;
	display: grid;
	gap: 4px;
}

.sp-msg__files a {
	display: inline-flex;
	align-items: center;
	min-height: 32px;
}

.sp-reply {
	padding: 4px 16px 18px;
	border-top: 1px solid var(--line);
	margin-top: 8px;
	padding-top: 14px;
}

/* ---------- Beheer ---------- */
.sp-admin__top {
	display: flex;
	flex-wrap: wrap;
	align-items: center;
	justify-content: space-between;
	gap: 12px;
	margin: 0 0 16px;
}

.sp-admin__imap {
	display: flex;
	align-items: center;
	gap: 6px;
	margin: 0;
}

.sp-admin__imap .icon {
	width: 16px;
	height: 16px;
	flex: none;
}

.sp-admin__imap a {
	margin-left: 4px;
}

.sp-admin__subj {
	display: grid;
	gap: 2px;
	min-width: 0;
}

.sp-sla {
	display: inline-flex;
	align-items: center;
	gap: 6px;
	padding: 3px 10px;
	border-radius: var(--radius-pill);
	font-size: 13px;
	font-weight: 700;
	white-space: nowrap;
}

.sp-sla__dot {
	width: 8px;
	height: 8px;
	border-radius: 50%;
	background: currentColor;
	flex: none;
}

.sp-sla--ok {
	background: var(--ok-soft);
	color: var(--ok-text);
}

.sp-sla--warn {
	background: var(--warn-soft);
	color: var(--warn-text);
}

.sp-sla--late {
	background: var(--danger);
	color: var(--surface);
}

.sp-sla--none {
	color: var(--muted);
	font-weight: 600;
	padding-left: 0;
}

.sp-detail__back {
	margin: 0 0 8px;
}

.sp-detail__grid {
	display: grid;
	gap: 20px;
}

@media (min-width: 1100px) {
	.sp-detail__grid {
		grid-template-columns: minmax(0, 1fr) 340px;
		align-items: start;
	}
}

.sp-detail__main {
	display: grid;
	gap: 16px;
	min-width: 0;
}

.sp-detail__head p {
	margin: 0 0 4px;
}

.sp-detail__title {
	margin: 0 0 10px;
	font-size: 24px;
	overflow-wrap: anywhere;
}

.sp-detail__title:focus {
	outline: none;
}

.sp-thread--admin {
	padding: 0;
}

.sp-compose {
	padding: 16px;
}

.sp-compose.is-note {
	background: var(--surface-2);
}

.sp-compose__top {
	display: flex;
	flex-wrap: wrap;
	gap: 12px;
	justify-content: space-between;
	align-items: center;
	margin-bottom: 12px;
}

.sp-compose__canned {
	max-width: 280px;
}

.sp-compose__text {
	min-height: 160px;
	resize: vertical;
}

.sp-compose__hint {
	margin: 6px 0 0;
}

.sp-compose__actions {
	margin-top: 12px;
}

.sp-detail__side {
	display: grid;
	gap: 16px;
	min-width: 0;
}

.sp-side__card {
	padding: 16px;
	display: grid;
	grid-template-columns: minmax(0, 1fr);
	gap: 12px;
	min-width: 0;
}

.sp-side__card .field,
.sp-side__card .field__input {
	min-width: 0;
	max-width: 100%;
}

.sp-admin .ref {
	white-space: nowrap;
}

.sp-side__card .field {
	margin: 0;
}

.sp-side__card .epa-h3 {
	margin: 0;
}

.sp-side__inline {
	display: flex;
	gap: 8px;
}

.sp-side__inline .field__input {
	flex: 1;
	min-width: 0;
}

.sp-ctx__block .caps {
	margin: 0 0 4px;
	color: var(--muted);
}

.sp-ctx__block p {
	margin: 0 0 2px;
}

.sp-ctx__list {
	list-style: none;
	margin: 0;
	padding: 0;
	display: grid;
	gap: 4px;
	font-size: 14px;
}

.sp-ctx__alert--danger {
	color: var(--danger);
	font-weight: 600;
}

.sp-canned__grid {
	display: grid;
	gap: 20px;
}

@media (min-width: 1000px) {
	.sp-canned__grid {
		grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
		align-items: start;
	}
}

.sp-canned__list {
	list-style: none;
	margin: 0;
	padding: 0;
	display: grid;
	gap: 12px;
}

.sp-canned__item {
	padding: 16px;
}

.sp-canned__item p {
	margin: 4px 0;
}

.sp-canned__head {
	display: flex;
	gap: 8px;
	align-items: center;
	justify-content: space-between;
}

.sp-canned__body {
	white-space: pre-wrap;
	font-size: 14px;
}

.sp-canned__form {
	padding: 18px;
}

@media (prefers-reduced-motion: reduce) {
	.sp-ticket__chev {
		transition: none;
	}
}